Group Solutions

KST delivers integrated fire & security solutions through our in-house service divisions, providing our customers with improved service levels, value for money and brand protection.

KST Account Management
KST is a progressive security provider challenging traditional methods of security provision to evolve and overcome the demands of a world increasingly reliant on technology and data. By adapting our approach and investing in technology we are leading the security industry in being able to effectively develop solutions tailored to individual business needs.

By utilising the most innovative and up to date technologies, KST consistently reduces risk to business continuity, improves safety & compliance and increases clients’ profitability.

Through dedicated account management, drawing upon service line expertise, we provide a seamless, integrated security solution underpinned by a real-time management information reporting platform, DYMENSiON, to give visibility of performance against defined outputs.

Working closely with you, we shall design bespoke security solutions which best suit your specific requirements and overcome your challenges.

We use value maps to develop each solution, giving:

  • A detailed understanding of your business objectives
  • The issues you’re experiencing from a security perspective that are preventing you achieving these aims
  • The enablers required by KST to overcome the issues
  • The solution itself
  • The benefits

Meet the Group Solutions Team

Our Group Solutions Team will work consultatively and collaboratively with you from initial concept discussions through design, implementation, mobilisation, delivery phase and into ongoing continuous improvement. This means that both parties are inherently invested and integrated at strategic, tactical and operational levels from the beginning, building trust, respect and belief in the solution enabling it to succeed from day one. This negates the risk of tendering to suppliers that don’t understand your real needs and will invariably submit a bid based purely on price.

We believe the key benefits of this approach are:

  • Maximising the best return for your budget
  • Collaborative approach evolves into long term strategic partnership
  • Protects your brand and increases profitability

Paul Ottley - Managing Director - Group Solutions

Paul has over 30 years’ experience within the security industry and brings a wealth of knowledge, having previously held global account management roles within the financial sector and being responsible for clients situated all over the world. Paul has a real passion to deliver first class support, guidance and innovation to our clients. Paul works closely with his management team to deliver creative solutions, and contributing to our current client’s growth by identifying new opportunities.

Damian Sutton - Director of Client Solutions

Damian has over 20 years’ experience within the security industry and brings a wealth of knowledge and technical experience. He has progressed through the industry from an engineer to account management, right the way to becoming a Director at KST. Damian is high security trained, having previously worked with clients in the financial, MOD, high-end fashion and lifestyle and Warehouse / Distribution sectors. Damian has a real passion to deliver first class support, guidance and innovation to deliver creative solutions to our clients.

Guy Tucker - Head of Group Solutions

Guy Tucker

With over 25 years’ experience as a sales and bid professional in the FM industry, Guy has built a successful track record of leading complex, multifunctional teams in the securing of £multi-million contracts across a range of industry sectors. Customer focused and with strong leadership and communication skills, Guy’s strengths are in building relationships and instilling confidence in the KST brand.

Guy’s key objective is to deliver sustained growth across the KST Group, combining all our service line expertise into bespoke output driven solutions.

Stephen Alker - Account Director

Working in the security industry with some of the world’s largest organisations for over 20 years, Stephen’s positive, collaborative and can-do approach has gained him an extensive level of expertise. His role as Account Director allows Stephen to deliver results for stakeholders through a tireless pursuit of identifying opportunities with technology and innovation at the forefront, for sectors such as Banking & Finance, Critical National Infrastructure and Manufacturing.


We are proud to partner some of the most well-known innovators and disruptors, software developers and designers across the whole sector. This unique position allows us to provide our clients with a truly complete solution.


What our Customers say

We wanted a smart-looking, contactless approach to access control here at Little Dot. We love the Openpath solution proposed by KST; it’s sleek, simple to use and has excellent reporting features. What’s more, KST’s inhouse commissioning team remotely configured the software to meet our requirements - including who goes where and when, through which doors, the reporting we need and integration to our fire alarm system. Thanks to this we have saved the cost of two days labour on install!

Greg Rochford
IT Manager - Little Dot Studios

KST has once again exceeded all expectations with their outstanding service. Safety is our number one priority for both our Post Masters and customers, therefore we are always on the lookout for new technologies and new ideas. Morphean platforms, along with the installation and maintenance provided by KST, has been the perfect decision for us due to our existing knowledge of their excellent services and competitive prices.

Mark Dinsdale
Security Programme Manager - Post Office Ltd

The mobilisation was smooth with little involvement required from ourselves. Communication, in particular, has been extremely strong with regular meetings. Monthly management information has been circulated and Clipper are using the real time management information that KST have provided with their DYMENSiON software. We also have working action plans on each site focusing on improvements and change management. All in all I would be happy to recommend KST to any company looking at contract award; our experience has been very positive and I am happy to endorse them.

John Welsh
Head of Bonded & Secure Operations - Clipper

The whole process of mobilisation and onboarding to KST was conducted in an exceptional manner, from start to finish. The preparation for the move between City Plumbing Supplies and KST was comprehensive. Collaboration was very good. The days of transfer were event free and smooth - with no major issues. The branches’ onboarding onto the KST system during the 12 weeks following the mobilisation was completed fully with excellent communication sessions conducted on a weekly basis. We are now looking forward to a long and effective partnership with KST.

Steve Kemp
Security, Audit & Loss Prevention Manager - City Plumbing Supplies

We’ve been delighted with the partnership between ISS and KST and the approach to transferring the access control contract. The teams have gelled quickly to understand our estate and we’ve seen significant service improvements.

Andy Southern
Head of Security - Santander Bank

Everything from the initial engagement with Quidvis to meeting the Fire Risk assessor on site, to receiving all the reports back in the SLA timeframe was second to none. The communication throughout the whole process has been so easy and the working relationship does not stop there. We now have one central system where we can view reports, add relevant building certificates and policies. Colleagues can access this incredibly user-friendly system and navigate with ease. I have been informed by several colleagues how easy the portal is to use. Even those less tech savvy have been more than impressed.

Carrie Owen
Fire Safety Officer - Shropshire Towns & Rural Housing