Mobile Response

Waking Watch, Key Holding & Alarm Response

KST Group company, GRiD Mobile Response offers a Waking Watch, Key Holding & Alarm Response service to some of the UK’s leading FTSE 250 organisations.  The team is highly qualified with skilled officers who have a duty of care to be vigilant, pro-active and to spot any changes which may compromise the safety of our clients’ sites.

How does it work?
Waking Watch Fire Safety 

Our Waking Watch Team will focus on Fire Safety and includes Fire WardensWatchmen, and Marshals. The team is highly qualified and skilled officers who have a duty of care to be vigilant, pro-active and to spot any changes which may compromise the safety of your respective sites.

We pride ourselves on our hands-on approach and dedication to providing the highest quality service bespoke to our clients’ needs.

Certified Officers

All fire watchmen are qualified and accredited to provide an effective response to any fire related issues on site.

Fire Risk Assessment

We can provide clients with a bespoke fire risk assessment to tackle any fire safety issues on site.

Real Time Information

Clients get access to real time reports and RAs to ensure safety of staff and site 24/7

Bespoke and Flexible

All our clients have the option of a tailored approach with waking watch – this can be developed continuously throughout the contract.


We offer the following to complement our service:

  • Site specific risk assessment
  • Digital client access to our Security Intelligence Platform, DYMENSiON, allowing the relaying of real-time information between the control room and guards
  • Communications with the local Fire Brigade
  • Ongoing training, plus accreditation training by an examining body
  • Tailored approach according to the needs of the client, 24/7
Keyholding & Alarm Response

No matter the business, having a trusted and responsive key holder for your premises is an important responsibility. GRiD Mobile Response provides a fast response to alarm activations nationwide; faster than the industry average! Thanks to our network of fully trained SIA response officers, you can trust our security team to lock and unlock your premises at any time, 24 hours a day, 365 days a year.

Lock It Up

We ensure the site is empty at closing time before following individual shut down procedures – including setting alarms and locking doors.

Time to Unlock

We can open up your site by disabling the alarm and welcoming your staff into work.

On Demand

We can provide key holding at a particular time or spontaneously. We are here to support you and your company’s needs.

Extra Support

We can provide extra services with lockdown patrols such as turning off PCs and switching off lights!

We offer fully supported key holding and alarm response for a variety of sectors including Education, Logistics and Distribution, Construction, Commercial, Public Sector and many more.

Our teams will be the first to respond when a CCTV or an alarm is activated. They check whether it’s a false alarm, call your emergency contacts where needed, decide whether to dispatch a mobile patrol officer to site and to call the emergency services.