The guidelines and policies below define what we expect of ourselves, and our business partners, as we operate with integrity throughout the UK and Europe.
Our insurance confirmation outlines the liability and contractors’ all-risks cover held by Group Solutions Ltd and its subsidiaries. It confirms substantial protection for employers’ liability, public and products liability, contract works, and owned or hired plant during the stated insurance period.
Our Risk and Compliance Integrated Management Framework Policy sets out how the Group manages risk, compliance and operational standards across its businesses. It supports consistent, safe, secure, resilient and sustainable service delivery through clear governance, defined responsibilities, performance monitoring and continual improvement.
Our Sexual Harassment Policy sets out the organisation’s commitment to providing a safe, respectful and supportive working environment. It explains how sexual harassment and victimisation are prevented, reported and investigated, while protecting those who raise concerns and holding individuals accountable for unacceptable behaviour.
Our anti-bribery policy sets out the organisation’s commitment to conducting business ethically, lawfully and with integrity. It establishes clear controls for gifts, hospitality, payments and third-party relationships, while requiring employees and business partners to identify, prevent and report suspected bribery or corruption.
Our Whistleblowing Policy provides a confidential process for reporting suspected wrongdoing, unlawful conduct or serious risks within the organisation. It explains how concerns are investigated and escalated while protecting individuals who make genuine disclosures from retaliation or detrimental treatment.
Our Equal Opportunities, Diversity and Inclusion Policy promotes a fair, respectful and inclusive workplace in which everyone can contribute and progress. It explains how the organisation prevents discrimination, supports equal access to employment opportunities and holds employees and managers accountable for maintaining dignity and respect.
Our CCTV Policy explains how surveillance systems and recorded footage are used responsibly to protect people, property and customer premises. It establishes clear privacy, security, access and retention controls to ensure CCTV operations are lawful, proportionate and limited to authorised purposes.
Our Data Protection Policy sets out how personal information is managed lawfully, fairly and securely across the organisation. It establishes clear standards for collecting, using, storing, sharing and disposing of data while protecting individual privacy rights and maintaining the confidentiality, integrity and availability of information.
Our Modern Slavery and Human Trafficking Policy sets out the organisation’s commitment to protecting fundamental human rights and preventing exploitation within its operations and supply chain. It establishes due-diligence, monitoring, training and reporting measures to identify and address risks while holding employees and business partners accountable.
Our Business Continuity Policy sets out how the organisation prepares for, responds to and recovers from disruptive incidents. Through risk assessment, resilient systems, clear responsibilities, tested recovery plans and continual improvement, Kings aims to protect its people and assets while maintaining critical services for customers and stakeholders.
Our Ethical Supplier and Sub-Contractor Partnership Policy sets out the standards expected of organisations within its supply chain. Through responsible selection, due diligence and ongoing monitoring, Kings promotes lawful, ethical and sustainable partnerships that protect workers, customers, information and the environment.
Our Complaints Policy explains how concerns about its services are handled fairly, promptly and confidentially. It provides an accessible and impartial complaints process focused on resolving issues, correcting mistakes and using stakeholder feedback to continually improve services and internal processes.
The Health and Safety at Work Act 1974 requires the employer to prepare, and as often as may be appropriate revise, a written statement of the general policy with respect to the health and safety at work of employees.
Our Social Value Statement describes how the organisation delivers positive outcomes for its people, communities, customers and the environment. Through responsible partnerships, employee development, sustainable operations, charitable activity and industry collaboration, Kings aims to create lasting social, environmental and economic value.
Our Environmental Sustainability Policy sets out how the organisation reduces its environmental impact and improves sustainability across its operations. Through responsible resource use, waste prevention, carbon reduction, cleaner transport and transparent performance monitoring, KST aims to protect the environment and continually strengthen its environmental performance.
Our Pandemic Policy sets out how the organisation protects its people and maintains essential services during a widespread disease outbreak. It provides a structured response based on workforce monitoring, health and safety measures, clear communication, operational prioritisation and activation of business continuity arrangements when disruption becomes significant.
Our Business Customer Terms and Conditions explain the contractual arrangements governing our security services. They define our responsibilities and those of our customers across installation, maintenance, monitoring and security personnel services, together with provisions covering charges, service standards, data protection, liability, renewal and termination.
Our Domestic Customer Terms and Conditions explain the contractual arrangements governing our home security equipment and services. They set out our responsibilities and those of our customers across installation, maintenance and monitoring, together with important provisions covering charges, cancellation rights, warranties, data protection and termination.
This privacy notice explains why we collect our customer’s personal information, what we collect, what we do with it and the conditions in which we may disclose it to others.
This privacy notice explains why we collect your personal information, what we collect, what we do with it and the conditions in which we may disclose it to others.
This privacy notice explains why we collect your personal information, what we collect, what we do with it and the conditions in which we may disclose it to others.
