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KST Connect

Welcome to KST Connect!

KST Connect is our quarterly newsletter, created to keep customers informed, engaged, and closely connected to the business. Built on the belief that strong, open communication is essential to long‑term success, KST Connect brings together the latest updates, insights, and stories from across the organisation.

Each edition shares news on innovations and developments, expert perspectives from KST teams, and practical guidance to help customers get the most from KST’s services. Alongside this, KST Connect highlights customer stories, celebrates achievements, and offers a behind‑the‑scenes look at what’s happening across the business.

More than just a newsletter, KST Connect is a platform for connection, learning, and shared progress—reflecting KST’s commitment to partnership and continuous improvement.

Feedback and suggestions for future editions are always welcome and can be shared by emailing [email protected].

Scroll down to read our latest issue!

Issues

Issue 1 – February 2026

Certifications & Accreditations

What our Customers say

We wanted a smart-looking, contactless approach to access control here at Little Dot. We love the Openpath solution proposed by KST; it’s sleek, simple to use and has excellent reporting features. What’s more, KST’s inhouse commissioning team remotely configured the software to meet our requirements - including who goes where and when, through which doors, the reporting we need and integration to our fire alarm system. Thanks to this we have saved the cost of two days labour on install!

Greg Rochford
IT Manager - Little Dot Studios

KST has once again exceeded all expectations with their outstanding service. Safety is our number one priority for both our Post Masters and customers, therefore we are always on the lookout for new technologies and new ideas. Morphean platforms, along with the installation and maintenance provided by KST, has been the perfect decision for us due to our existing knowledge of their excellent services and competitive prices.

Mark Dinsdale
Security Programme Manager - Post Office Ltd

The mobilisation was smooth with little involvement required from ourselves. Communication, in particular, has been extremely strong with regular meetings. Monthly management information has been circulated and Clipper are using the real time management information that KST have provided with their DYMENSiON software. We also have working action plans on each site focusing on improvements and change management. All in all I would be happy to recommend KST to any company looking at contract award; our experience has been very positive and I am happy to endorse them.

John Welsh
Head of Bonded & Secure Operations - Clipper

The whole process of mobilisation and onboarding to KST was conducted in an exceptional manner, from start to finish. The preparation for the move between City Plumbing Supplies and KST was comprehensive. Collaboration was very good. The days of transfer were event free and smooth - with no major issues. The branches’ onboarding onto the KST system during the 12 weeks following the mobilisation was completed fully with excellent communication sessions conducted on a weekly basis. We are now looking forward to a long and effective partnership with KST.

Steve Kemp
Security, Audit & Loss Prevention Manager - City Plumbing Supplies

We’ve been delighted with the partnership between ISS and KST and the approach to transferring the access control contract. The teams have gelled quickly to understand our estate and we’ve seen significant service improvements.

Andy Southern
Head of Security - Santander Bank

Everything from the initial engagement with Quidvis to meeting the Fire Risk assessor on site, to receiving all the reports back in the SLA timeframe was second to none. The communication throughout the whole process has been so easy and the working relationship does not stop there. We now have one central system where we can view reports, add relevant building certificates and policies. Colleagues can access this incredibly user-friendly system and navigate with ease. I have been informed by several colleagues how easy the portal is to use. Even those less tech savvy have been more than impressed.

Carrie Owen
Fire Safety Officer - Shropshire Towns & Rural Housing
GROUP NEWS