Sales & Account Support
We are seeking a dedicated Sales and Account Support to assist our National Account Manager and Sales Executive Manager. In this role, you will be instrumental in providing exceptional support to our sales team and ensuring a seamless experience for our clients. You will be responsible for assisting with various sales processes, managing client relationships, and contributing to the overall success of our sales initiatives.
Who are Quidvis?
Quidvis, part of Kings Secure Technologies Group, is a trusted leader in the fire risk management industry, providing a comprehensive range of services to ensure safety and compliance for businesses across multiple sectors. Our core services include Fire Risk Assessments, Fire Door Inspections, Fire Strategy Plans, and Legionella Support, all designed to keep our clients’ premises safe, compliant, and well-protected.
Key Purpose of the Job:
We are seeking a dedicated Sales and Account Support to assist our National Account Manager and Sales Executive Manager. In this role, you will be instrumental in providing exceptional support to our sales team and ensuring a seamless experience for our clients. You will be responsible for assisting with various sales processes, managing client relationships, and contributing to the overall success of our sales initiatives.
Key Job Responsibilities:
- Provide day-to-day administrative and operational support to the National Account Manager and Sales Executive Manager.
- Assist with small sales opportunities, including responding to client inquiries, preparing quotes, and following up on leads.
- Support account management by maintaining client records, preparing client reports, and ensuring timely responses to client needs.
- Assist in preparing sales documents, including proposals, contracts, and service agreements, ensuring accuracy and compliance.
- Attend client meetings with the account managers and support with meeting notes, follow-ups, and document preparation.
- Help manage the QuidVis portal, ensuring client data is up-to-date and sales activity is accurately tracked.
- When requested prepare sales reports and analysis to support the sales and account management teams in tracking performance and identifying opportunities.
- Assist with the coordination of client onboarding processes, ensuring a smooth transition for new clients.
- Collaborate with internal teams to ensure that client expectations are met, and services are delivered effectively.
Why work for us?
- Supportive and Collaborative Environment
- Company Health Care Plan
- Company Pension
- Life Insurance
- 25 days holiday plus Bank Holidays
- Development Opportunities
- Referral Scheme
- Employee Recognition Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
- Cycle to Work Scheme
- Wagestream – Get instant access to your wages through our financial wellbeing tool.
Essential Requirements for the Job:
- Excellent communication and interpersonal skills, with the ability to liaise with clients and internal teams professionally.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM systems.
- Ability to work independently, manage priorities, and take initiative to support the sales and account management functions.
- Positive attitude, with a strong focus on customer service and support.
Desirable Requirements for the Job:
- Experience in a sales support, account management, or administrative role, preferably in the fire safety, compliance, or facilities management sector.
- Knowledge of fire safety regulations and compliance
If you are passionate about providing outstanding support and contributing to a successful sales environment, we encourage you to apply for this exciting opportunity.
When Kings carry out recruitment, we do so as an Equal Opportunities Employer.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Work Location: In person