Project Coordinator – Fixed Term

Key Job Responsibilities:

• Being a point of contact for the customer and engineers – liaising directly via e-mail and telephone.
• Development of relationships with key customer and suppliers, all project stakeholders.
• Responsibility for supplier invoicing and assisting with stock and credit control on account queries.
• Working with Project Manager to address, identify and resolve issues affecting customer service and project delivery plus profitability.
• Updating database and keeping information up to date.
• Logging and closing of calls up to authorisation required status.
• Allocation and distribution of equipment in liaison with warehouse team.
• Liaising with various departments within KST business stakeholders to create reports on timescales, deadlines, and cost for the project stakeholders.
• Liaison of Installation and Service departments to make sure jobs are complete within timeframes and quality standards set by customer.
• Handling enquiries from customer and liaising with the relevant department to resolve.
• Working from various databases.
• Working with the project manager to ensure all project milestones are met.
• Any other reasonable requests from management.
• The post holder will ensure the health, safety, and welfare of themselves and their team in accordance with the Kings Policy.
• To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
• Managing and collating site installation audit reports and uploading into client’s project portal.
• Attending daily update meetings with Kings project manager and delivery team ,ensuring reporting is kept updated to reflect real time project progress.

Essential/Desirable requirements for the job:

• High level of numeracy, accuracy, and attention to detail
• Ability to work accurately under pressure to meet deadlines.
• Proactive approach to meeting the demands of key customers.
• Excellent working knowledge of Microsoft Word, Excel and PowerPoint.
• Excellent administrative skills
• Ability to work on an individual basis as well as part of a team
• Ability to communicate effectively to both technical and non- technical clients.
• Excellent use of written and spoken English language
• Customer facing skills

Benefits

• Supportive and Collaborative Environment
• Company Health Care Plan
• Company Pension
• Life Insurance
• 25 days holiday plus Bank Holidays
• Development Opportunities
• Referral Scheme
• Employee Recognition Scheme
• Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
• Cycle to Work Scheme
• Wagestream – Get instant access to your wages through our financial wellbeing tool.