Posted on: 14 Dec 2018

Kings Delivers Superior Security for Leading Electronics Retailer

One of the UK’s leading electronic leisure and technology device providers entrusts Kings Secure Technologies to provide a 3-year static and ad-hoc manned guarding, special event provision and keyholding/response service contract for its sites throughout the UK.

The Challenge

Protecting its employees, customers and assets is key but keeping the security welcoming and familiar in its high street stores was of equal importance to the client. Kings was asked to provide rapid response, deployment and mobilisation of highly-trained security personnel. The client was unwavering that Kings’ personnel need to be as much ambassadors for the client’s brand as its own employees; delivering a first-class service in a professional manner. Also of importance was Kings ability to respond quickly and professionally to ad-hoc special event provision.

The Solution:

Using Kings’ own trend and data portal, DYMENSiON, Kings was able to offer the client a more flexible management and planned rapid deployment plan. DYMENSiON’s OneTouch app provides an opportunity to create a new more integrated security and loss prevention model based on risk, giving the client significant savings on manpower provision with more effective and targeted security personnel. The use of DYMENSiON also allows bespoke SLAs to be agreed, monitored and adhered to.

As an SIA approved contractor and accredited to NSI Gold Standard, every Kings security officer is fully licensed and provided with bespoke training, dependant on the needs of our clients; making them much more customer-focused.

Why Choose Kings:

Kings has expertise in the design and delivery of high-end integrated electronic security and specialist Security Personnel, making Kings able to provide fully integrated solutions for a wide range of market sectors including finance, retail, transport, utilities, critical national infrastructure and shopping centres.

You can also download a pdf version of the case study here